Research consistently reveals that social media users are busy discussing companies, brands and services: 33 % of Twitterers share their opinions about companies or services at least once a week. More than 30 % offer or ask for advice on Twitter (Performics & ROI Research study, April 2010). It is therefore important that companies follow these discussions closely.
FINN possesses a platform for monitoring social discussions in ‘real time’ on more than 150 sites and social media. This doesn’t just allow you to closely follow the dissemination of your online campaigns and press releases, but also to immediately scan all comments, retweets and posts to boost your social engagement.
FINN’s online monitoring effectively includes:
Contact us for more information about our monitoring service.